1 week after its release

clevohardcore - 6-3-2008 at 09:50 AM

AND STILL NO FUCKING CD, RECORD or SHIRT from B9 and the new H2O.

joemaconmovies - 6-3-2008 at 09:58 AM

shoulda interpunked it.

Voodoobillyman - 6-3-2008 at 10:04 AM

didn't you pre-order it bro? I would raise hell if I were you.

joemaconmovies - 6-3-2008 at 10:06 AM

agreed. maybe get free shit or a refund.

XHonusWagnerX - 6-3-2008 at 10:07 AM

Its a bummer, I'm still waiting too. I'm just not as bothered becuase I got the MP3's.

Didnt you/they/someone say that the vinyl was late and that they were expecting to get it at B9 in Salem yesterday? That means they still have to assemble the packages and get them sent out.

BKT - 6-3-2008 at 10:20 AM

They have the album on that download site that was posted.

And for the record, it is a really good album and worth the extra wait.

MM.

Mark Lind - 6-3-2008 at 10:23 AM

Chris Wrenn is a man of the people. I'd contact them and let them know of the situation to see what they can do to make it right.

Dave - 6-3-2008 at 12:02 PM

I STILL HAVE NEVER HEARD THEM. oops sorry for the caps lock (@ work)

clevohardcore - 6-3-2008 at 12:12 PM

Quote:

Originally posted by Mark Lind
Chris Wrenn is a man of the people. I'd contact them and let them know of the situation to see what they can do to make it right.

^^^^^^^^ I just called and dude was kind of rude. Like I was bothering him when I wanted to check on my order. He asked for what. I said "the h2o lp preorder package and cd". He was like the lp's haven't came in yet. I asked "when do you expect them?" He says sometime this week.

I know shit happens sometimes, but at least give a heads up. Besides I would think that product would be already made before it is actually sold. If not I would think that is not a good sign for the label.

morgan - 6-3-2008 at 12:38 PM

LAst time I ordered from B9 the package showed up over a month late.

BDx13 - 6-3-2008 at 12:48 PM

Preorders are a great way to bring some money in (and to help pay for) a product before you actually have it produced. Makes cashflow a little easier. Unfortunately, things happen, and sometimes schedules get pushed - which sucks if you've advertised a release or ship date for the item.

I'm not posting this as a knock against other labels, but as an explanation.
We don't do preorders or presales. We sell items only after they are in our possession, which is often (but not always) before they are available in stores.

Jason the Magnificent - 6-3-2008 at 01:14 PM

Quote:

Originally posted by clevohardcore

Quote:

Originally posted by Mark Lind
Chris Wrenn is a man of the people. I'd contact them and let them know of the situation to see what they can do to make it right.

Well, for about the past 10 years, I'd say more than half of the 'popular hardcore' bands releases have been pressed with pre-order money. It's a pretty common occurance not just related to B9.

If I ever tried to do that I'd be in trouble, good luck pressing 1000 ngs CD's with the pre-order bank roll of 2 euro kids. =)

As for them being rude, yeah they were probably dicks...but you also have to realize hardcore kids are generally more stupid than the population at large and probably swamp these guys in retarded questions all day long leading them to be shitheads to questions of any sort.

XHonusWagnerX - 6-3-2008 at 01:24 PM

I understand the delay and its probably not the lables fault, just an unforseen incident that is making the stuff late. Being rude on the phone is shitty.

Pkus at this point if the vinyl STILL isnt there than they wont ship until Wednesday/Thursday at the Absolute earliest. That means that it will be 2+ weeks after release date before people MIGHT get the 'PRE-ORDER' packages. Thats kind of shitty and excessive.

I would expect something like that from a small lable or an indipendent release done by a band, but B9 is right up there with the biggest hardcore lablels.

DAK - 6-3-2008 at 02:00 PM

If your tired of waiting. Download from this link below. Open link, click free, wait, enter symbols attached to a cat, click download button, save to desktop. Then open the file that you saved to your desktop, hit the extract button,save to wherever.

http://rs47.rapidshare.com/files/116005170/H2O_-_NOTHING_TO_...

JawnDiablo - 6-3-2008 at 02:46 PM

got mine last week......

random - 6-3-2008 at 03:01 PM

Quote:

Originally posted by XHonusWagnerX
That means that it will be 2+ weeks after release date before people MIGHT get the 'PRE-ORDER' packages. Thats kind of shitty and excessive.

The bullshit part is that they're holding back on the rest of the package in order to wait for the LP. I realize this sucks for a label to have to do, but you ship what you have now with a note that says "Sorry, other stuff hasn't come in yet, but here's what we have already. We'll get the rest out ASAP." If this means the label has to pay for shipping twice, sorry... that sucks... buy you decided to do the pre-order and get the money up front. It's the least you can do.

And I don't know about B9, but plenty of labels charge way more than actual shipping cost, so I really don't feel bad if they have to ship two separate packages, since you already paid that cost in shipping.

tireironsaint - 6-3-2008 at 03:12 PM

B9 has a habit of doing this shit. They were MONTHS late when I preordered the Slapshot album from them a few years back. Fuck that shit.

random - 6-3-2008 at 03:18 PM

I got bored and checked the B9 store. With priority shipping, the vinyl package + CD comes out to $10 shipping. Someone explain to my why the following is unreasonable...

1) Put CD + t-shirt + poster (folded in half) in a flat rate priority mail envelope - cost is $4.80.

2) When LP comes in stock, send it priority mail. Given the weight of an LP and any necessary packaging, I find it hard to believe this will cost more than the priority mail minimum price of $4.80.

Transaction leaves customer happy, B9 happy, and B9 still makes an additional $1.40 off of the shipping charge (unless they outsource that to someone like MerchNow).

joemaconmovies - 6-3-2008 at 04:07 PM

Quote:

Originally posted by juandiablo
got mine last week......

now i'd be pissed about that if i were cleveo

random - 6-3-2008 at 04:13 PM

Quote:

Originally posted by joemaconmovies

Quote:

Originally posted by juandiablo
got mine last week......

now i'd be pissed about that if i were cleveo

was that the cd or the vinyl? i assumed you got the cd. clevo's getting screwed b/c they won't ship until they have the vinyl that he ordered in addition to the cd.

JawnDiablo - 6-3-2008 at 04:20 PM

Quote:

Originally posted by random

Quote:

Originally posted by joemaconmovies

Quote:

Originally posted by juandiablo
got mine last week......

now i'd be pissed about that if i were cleveo

was that the cd or the vinyl? i assumed you got the cd. clevo's getting screwed b/c they won't ship until they have the vinyl that he ordered in addition to the cd.

i got the cd and shirt combo...and a swell decal.

XHonusWagnerX - 6-3-2008 at 06:15 PM

Quote:

Originally posted by random
(unless they outsource that to someone like MerchNow).

They dont outsource anything. They do almsot everything in-house including screening the shirts.

thedog - 6-3-2008 at 11:03 PM

Quote:

Originally posted by Jason the Magnificent
but you also have to realize hardcore kids are generally more stupid than the population at large

just curious, why do you think that?

clevohardcore - 6-3-2008 at 11:58 PM

Quote:

Originally posted by random

Quote:

Originally posted by XHonusWagnerX
That means that it will be 2+ weeks after release date before people MIGHT get the 'PRE-ORDER' packages. Thats kind of shitty and excessive.

^^^^^^^^^ Ya at the very least send me the cd and shirt. I'll wait fo rthe record even though I am curious of the color. For this shit I really now want the GREEN color. Since I ordered the moment it was listed on B9 thanks to my man HONUS.

DeathByForce - 6-4-2008 at 12:19 AM

Yeah, I might have moved by the time this is delivered. Bastards. I might call them and get them to re-route the order.

random - 6-4-2008 at 12:46 AM

Quote:

Originally posted by clevohardcore
^^^^^^^^^ Ya at the very least send me the cd and shirt. I'll wait fo rthe record even though I am curious of the color. For this shit I really now want the GREEN color. Since I ordered the moment it was listed on B9 thanks to my man HONUS.

I'm beginning to think I'd make a great businessman. If only I had money and connections (and didn't have this apparent distaste for money), I'm pretty sure I could run a pretty fucking kick ass label with happy customers.

Edit: But if Mark is interested in doing a "Ducky Boys: The Out-of-press Years" with some bonus new acoustic versions of old tracks... I'd be down. Just let me know I'd learn how to make a web page and everything... but we gotta include the "Live from..." tracks, too. But guaranteed fast shipping!!!

Jason the Magnificent - 6-4-2008 at 05:39 AM

Quote:

Originally posted by thedog

Quote:

Originally posted by Jason the Magnificent
but you also have to realize hardcore kids are generally more stupid than the population at large

just curious, why do you think that?

I ran a record label for 7 years or so. Hardcore kids:

A. Can't read
B. Can't add.
C. Can't follow simple instructions.

clevohardcore - 6-4-2008 at 08:53 AM

Quote:

Originally posted by Jason the Magnificent

Quote:

Originally posted by thedog

Quote:

Originally posted by Jason the Magnificent
but you also have to realize hardcore kids are generally more stupid than the population at large

just curious, why do you think that?

I ran a record label for 7 years or so. Hardcore kids:

A. Can't read
B. Can't add.
C. Can't follow simple instructions.

^^^^^^^ Funny story.

In CLeveland we had a place called SHATTERED RECORDS for years. THey had u2 and even REM visit back in the early 80's. Anyway dude was a severe rascist and metalhead, but would carry hardcore/punk whatever. It was the place to go for a while, but around the late 90's dude stopped really carrying HARDCORE specifically. He hated the kids. Said they want only the hard to find out of print shit and don't want to pay for it. He said metalheads when they want something they buy it at any price without question. Hardcore kids would either steal it or just ask for it look at it say they want it but never buy it. He hated them. He was saying "FUCK VICTORY" before everyone else was. Said they always gave him a hard time when ordering and everything else.

Dude was a asshole and eventually closed down.

Also dude was such a rascist that he had a buzzer to buzz in but would not let blacks in the store. Unless they were escorted in by someone he was familiar with. Like a past customer. Even then he held on to his gun. In his defense he was robbed back in the day and that caused this problem. It was a bad neighborhood.

moron - 6-4-2008 at 06:38 PM

When I order from B9, I order almost with the expectation that there might be a delay... especially when ordering vinyl. I know Im gonna get it someday, and hopefully it turns out to be worth the wait. Ive only had one bad experience with B9 minus a few long waits for vinyl, which can be expected from other labels not just B9. I had ordered this cd/shirt combo package and never got it. I don't know if it's still there, but the B9 board had a section where people could post inquiries about their orders. I posted something, someone PM'd me and said it would be sent out. I waited a few weeks and got nothing. So I posted again on their board. No reply. I posted again. Same. So, I gave up. A year and a half later Chris Wrenn posted something on Lambgoat advertising some new pre-order. By that time I didn't really give a shit about the cds I was missing, but I posted a reply regarding the missing package out of principle saying I wouldnt order anything from them again until I got my shit. Chris had me email him my name, address and crap I was missing and he mailed it out with some bonus shit. A year and a half later, but I got my shit. I don't think Ive even listened to those cds or even taken them out of their plastic, but it was the principle of it all.

So, long story short... be patient. They usually don't fuck stuff up, but if they do they'll fix it even if it does take a year and a half.

DaveMoral - 6-4-2008 at 07:09 PM

Quote:

Originally posted by Jason the Magnificent

Quote:

Originally posted by thedog

Quote:

Originally posted by Jason the Magnificent
but you also have to realize hardcore kids are generally more stupid than the population at large

just curious, why do you think that?

I ran a record label for 7 years or so. Hardcore kids:

A. Can't read
B. Can't add.
C. Can't follow simple instructions.

I'm willing to bet it's worse nowadays than it was years ago too.

clevohardcore - 6-4-2008 at 07:21 PM

Quote:

Originally posted by moron
When I order from B9, I order almost with the expectation that there might be a delay... especially when ordering vinyl. I know Im gonna get it someday, and hopefully it turns out to be worth the wait. Ive only had one bad experience with B9 minus a few long waits for vinyl, which can be expected from other labels not just B9. I had ordered this cd/shirt combo package and never got it. I don't know if it's still there, but the B9 board had a section where people could post inquiries about their orders. I posted something, someone PM'd me and said it would be sent out. I waited a few weeks and got nothing. So I posted again on their board. No reply. I posted again. Same. So, I gave up. A year and a half later Chris Wrenn posted something on Lambgoat advertising some new pre-order. By that time I didn't really give a shit about the cds I was missing, but I posted a reply regarding the missing package out of principle saying I wouldnt order anything from them again until I got my shit. Chris had me email him my name, address and crap I was missing and he mailed it out with some bonus shit. A year and a half later, but I got my shit. I don't think Ive even listened to those cds or even taken them out of their plastic, but it was the principle of it all.

So, long story short... be patient. They usually don't fuck stuff up, but if they do they'll fix it even if it does take a year and a half.

^^^^^^^^ That is fucking rediculous. Whatever happened to customer service and doing the right thing?

JawnDiablo - 6-4-2008 at 07:22 PM

when i was selling alot on ebay, i ran into the most problems when selling hardcore related items.
there was always people bidding and not paying
taking a month to pay
trying to barder the shipping prices
claiming they knew this bla bla bla that bla bla bla
theyre the worstest

DeathByForce - 6-5-2008 at 04:52 PM

The word I got today...

They start shipping on Monday/Tuesday

clevohardcore - 6-6-2008 at 07:56 AM

thats exactly what they said to me last friday on the phone. And still no delivery.

clevohardcore - 6-6-2008 at 12:25 PM

FUCK BRIDGE 9. I don't care if they sign IRON fucking MAIDEN. I WILL NEVER BUY A RELEASE FROM THIS LABEL EVER AGAIN.

barc0debaby - 6-7-2008 at 07:06 PM

I ordered some shit from the whiskey rebels back in april and still haven't recieced it nor gotten a reply to any emails sent.

XHonusWagnerX - 6-7-2008 at 10:01 PM

Im a little bummed. I bought the VERSE 7" at the same time. Still no package.

joemaconmovies - 6-7-2008 at 10:08 PM

b9 blows seems to be the message. the two times i bought from them i got my shit on time and one was a pre order with some free shit.

DeathByForce - 6-8-2008 at 01:05 AM

Call Bridge 9 and harass them. That's what I am doing on Monday.

XHonusWagnerX - 6-8-2008 at 08:42 AM

Quote:

Originally posted by joemaconmovies
b9 blows seems to be the message. the two times i bought from them i got my shit on time and one was a pre order with some free shit.

Ive never had a problem until this H2O order. shit happens I guess.

joemaconmovies - 6-8-2008 at 09:04 AM

i guess so. didn't you also mention not getting a verse 7" as well

DeathByForce - 6-8-2008 at 11:53 AM

these records are shipping out. my friend got his yesterday.

XHonusWagnerX - 6-8-2008 at 11:56 AM

Quote:

Originally posted by joemaconmovies
i guess so. didn't you also mention not getting a verse 7" as well

yeah... I ordered it at the same time. Its like Clevo isnt getting his H2O CD even though its out because they are holding it back so they can ship it with the LP. They are holding back my Verse 7" so they can ship it with my H2O LP.

joemaconmovies - 6-8-2008 at 12:00 PM

oh, ok.

DeathByForce - 6-8-2008 at 02:50 PM

yeah, i bought some other shit too that i wish they had shipped before.

joemaconmovies - 6-8-2008 at 03:07 PM

even amazon.com will ship stuff if it's gonna be late and they have some of it available already at extra charge to them

clevohardcore - 6-8-2008 at 03:50 PM

It's fucking bullshit. I don't want to hear about things not being in. They advertised a PRE-ORDER which in my eyes mean you get priority and a commitment that you will get your shit when they advertise they will. THey should have had the fucking colored vinyla dn everything in before they ship date. Its jsu that simple. It seems the label is living beyond its means and on credit. All I have to say is I will be fucking even more angry not getting the GREEN vinyl as expected since we pre-ordered that day. I can see a broke record label keeping the vinyl for themselves to pawn on EBAY.

clevohardcore - 6-9-2008 at 04:04 PM

It is now June 9th AND STILL NO FUCKING DELIVERY.

XHonusWagnerX - 6-9-2008 at 05:03 PM

Yeah.... I didnt get mine either.

I ordered two Street Dogs records off their site for someone else on the board on Thursday of last week. The package is marked 'Parcel Post' and it still came in today. It was shipped the SAME DAY I ordered them!

moron - 6-9-2008 at 06:02 PM

Quote:

Originally posted by clevohardcore
It's fucking bullshit. I don't want to hear about things not being in. They advertised a PRE-ORDER which in my eyes mean you get priority and a commitment that you will get your shit when they advertise they will. THey should have had the fucking colored vinyla dn everything in before they ship date. Its jsu that simple. It seems the label is living beyond its means and on credit. All I have to say is I will be fucking even more angry not getting the GREEN vinyl as expected since we pre-ordered that day. I can see a broke record label keeping the vinyl for themselves to pawn on EBAY.

In fairness to B9, I'd bet that there was some sort of unforeseen delay at the vinyl pressing plant that's caused this delay. It's not the first time this has happened with B9, and they're not the only label it happens to. Any label that sells vinyl could potentially run into a delay like this. The way I read your post is that you're saying the label owes money to the plant and that's why the label is delayed. The plant is waiting for the payment, but I'm guessing that isn't the issue at all. It's something completely out of B9's hands. Does it suck and is it annoying? Most certainly, but shit happens. You're gonna get your shit sooner or later.

XHonusWagnerX - 6-9-2008 at 06:44 PM

Quote:

Originally posted by moron

In fairness to B9, I'd bet that there was some sort of unforeseen delay at the vinyl pressing plant that's caused this delay. It's not the first time this has happened with B9, and they're not the only label it happens to. Any label that sells vinyl could potentially run into a delay like this. The way I read your post is that you're saying the label owes money to the plant and that's why the label is delayed. The plant is waiting for the payment, but I'm guessing that isn't the issue at all. It's something completely out of B9's hands. Does it suck and is it annoying? Most certainly, but shit happens. You're gonna get your shit sooner or later.

Clevos problem is that he bought the LP and the CD. the CD was ready and shipped on time. The problem is that anyone that ordred the LP and the CD has not gotten the CD yet because they are waiting to ship them together.

I understand what youre saying, but even if it was 100% the fault of the pressing plant I think that B9 should have sucked it up and shipped the CDs to the people if they ordred both. What would it have been... $2 to cover the extra shipping which (like most lables/sellers) they over charge on anyway.

At the ABSOLUTE LEAST... I would have appreciated an email explaining that there was a delay. I havent emailed them or anything so if it wasnt for the board I would have thought maybe my package was lost in the mail.

clevohardcore - 6-9-2008 at 07:11 PM

Quote:

Originally posted by moron

Quote:

^^^^^^^^ Look man, I am one of the most understanding people around. I know shit happens but this isn't shit happening. This is promising something and not delivering. I have called them several times and asked what was up and they never once apologized, tried to make things right. Nothing. I have been in customer service/sales etc for most my life. And never would I call this an unforsen issue. It's more like a promise not delivered, but you will get your product some day soon. Who knows when but someday. I know of no other business that would operate this way and get away with it, unless your talking about the US government.

Six66Mike - 6-9-2008 at 07:14 PM

Chris Wrenn registered to defend the b9 board, i figure he woulda posted here by now.

DeathByForce - 6-9-2008 at 07:48 PM

Well, the LP's are shipping now.. so they should turn up soon.

tireironsaint - 6-9-2008 at 09:06 PM

Quote:

Originally posted by Six66Mike
Chris Wrenn registered to defend the b9 board, i figure he woulda posted here by now.

Apparently he was too busy defending those fruity flags he's pushing over in that other thread to bother with responding to a complaint about his business practices.

ChrisB9 - 6-9-2008 at 09:08 PM

whoah i didn't even know this post was about me or B9. next time make the thread "chris wrenn is an asshole this is why" so i will check it out.

• if you called and someone was rude to you, it was probably matt (our mailorder guy) who in his defense DOES deal with a lot of idiots on a regular basis, and our office doesn't have AC and it's been like 100 degrees and the dude is sweating his balls off. nothing personal.
• if you only ordered the CD, and didn't get it, please get in touch with him. mailorder@bridge9.com
• if you ordered the CD and LP and haven't gotten either because we haven't gotten the vinyl in, please download the album from the link provided when you bought the record. technology is AWESOME. you'll be stoked when you get the layout, it's literally a book, but again, thanks for your patience.
• the LP was temporarily delayed. The pressing plant started pressing them and they f-ed up the labels. it happens. seriously, vinyl is a HUGE headache sometimes and delays are inevitable. this is like the first record that has been late in probably 2 years (that's around 30 records @ B9) so cut us some slack.
• we're not amazon. We can't analyze each and every order and slice and dice your order all the time. We're honest, we'll take care of it, most orders ship in a VERY timely manner and as someone pointed out if it slips up somewhere we'll make good on it. We've got one dude right now trying to deal with like 3,000+ orders a month so please bear with us. New part time guy starts this week too.
• I thought the LP's were arriving today, they didn't, word is tomorrow. We'll get them out to you all ASAP.
• for those of you who stuck up for our mailorder service, thank you (we actually run a real tight ship all things considered).
• if you have any further problems drop me an email - chris@bridge9.com and I'm happy to try to get to the bottom of it.
- Chris
B9

ChrisB9 - 6-9-2008 at 09:08 PM

Quote:

Originally posted by tireironsaint

Quote:

Originally posted by Six66Mike
Chris Wrenn registered to defend the b9 board, i figure he woulda posted here by now.

Apparently he was too busy defending those fruity flags he's pushing over in that other thread to bother with responding to a complaint about his business practices.

someone hates fun

tireironsaint - 6-9-2008 at 09:13 PM

Quote:

Originally posted by ChrisB9

Quote:

Originally posted by tireironsaint

Quote:

Originally posted by Six66Mike
Chris Wrenn registered to defend the b9 board, i figure he woulda posted here by now.

Apparently he was too busy defending those fruity flags he's pushing over in that other thread to bother with responding to a complaint about his business practices.

someone hates fun

You've got a sad idea of fun, champ.

ChrisB9 - 6-9-2008 at 09:16 PM

no worries but with all due respect, what do you do for a living? who do you work for?

tireironsaint - 6-9-2008 at 09:26 PM

Quote:

Originally posted by ChrisB9
no worries but with all due respect, what do you do for a living? who do you work for?

Who do I work for? What, are you trying to pull the rich kid insults from high school and say I suck because I work for a living?

Sorry, I work two jobs to make it through. I work hard and I take pride in my work. Some of us don't have the chance to turn our hobby into a way to make money off kids who don't know any better.

ChrisB9 - 6-9-2008 at 09:35 PM

Quote:

Originally posted by tireironsaint

Quote:

Originally posted by ChrisB9
no worries but with all due respect, what do you do for a living? who do you work for?

I have NOTHING but respect for people who work hard for their living. Hell my "hobby" is a 12+ hour work day (and has been for many, many years). I'm lucky that I love what I do almost every single minute but I did work hard for the past 13 years to make it a reality - nothing was handed to me. I wasn't insulting you for working at all - maybe just pointing out that while we both work hard, if you have time to analyze my efforts and call them "pretty fuckin' gay" on a messageboard, maybe you aren't working hard enough.

tireironsaint - 6-9-2008 at 09:40 PM

Seriously?
Number 1, anyone that wants to tell me I don't work hard enough better be signing my paycheck. Where the fuck do you get off trying to pull that words from on high bullshit?
Number 2, it doesn't take analysis to see those flags as fruity money-grabs. I don't think they've even sold shit that tacky at the county fair since 1987.

ChrisB9 - 6-9-2008 at 09:45 PM

Quote:

Originally posted by tireironsaint
Seriously?
Number 1, anyone that wants to tell me I don't work hard enough better be signing my paycheck. Where the fuck do you get off trying to pull that words from on high bullshit?
Number 2, it doesn't take analysis to see those flags as fruity money-grabs. I don't think they've even sold shit that tacky at the county fair since 1987.

I stand by what I said.
If we wanted to "cash in" with them we wouldn't limit them to 500 each and we'd have them in hot topics everywhere, because a) if you don't think these are something that kids want you're out of touch and b) the list of record labels, bands, and other associated people who have hit me up trying to get the info on how to make them is like a mile long, so I'm not exactly off the mark.

hold that "county fair" remark for if we ever start making screenprinted framed mirrors, which might not be a bad idea... limited editions, of course.

tireironsaint - 6-9-2008 at 09:48 PM

I'm happy to be out of touch with "the kids", those fuckers have helped your kind destroy Hard Core.
You're really gonna claim that limited edition doesn't sell more shit faster in the scene you sell to? Honestly?

tireironsaint - 6-9-2008 at 09:50 PM

Quote:

Originally posted by ChrisB9

Quote:

As for the county fair remark, maybe it would've been closer to compare you to head shops selling Pink Floyd and Sabbath flags to 40 year old stoners living in their parents' basements.

ChrisB9 - 6-9-2008 at 09:56 PM

Quote:

Originally posted by tireironsaint
I'm happy to be out of touch with "the kids", those fuckers have helped your kind destroy Hard Core.
You're really gonna claim that limited edition doesn't sell more shit faster in the scene you sell to? Honestly?

I didn't claim that, but what's a better biz move - selling 500 over 5 or 6 months, or 3,000 over a couple of years? I know each one would have cost a hell of a lot less if I made that many.

I thought Al Gore / The Internet ruined Hard Core.

Seriously though, you know what didn't help hardcore? Hanging out on a messageboard talking about how hardcore was ruined. What happened to people fading out and disappearing after dropping out of hardcore? If anything the Internet DID ruin hardcore by giving those people a forum to bitch and moan.

Lucabrasi - 6-9-2008 at 10:06 PM

From my experience with B9 I have never had a major issue with getting stuff on time. I think One order got to me late. I contracted them and they shipped it out with some extra stuff. I had also visited the B9 headquarters in Salem back in 04 and talk to Chris personally. He was a very nice and stand up guy. They showed me arround the place and gave me some free stuff and sold me some shirts dirt cheap. :thumbup:

DeathByForce - 6-9-2008 at 10:08 PM

I was worried that I wouldn't get my LP because I am moving June 19th but the mailorder dude was more than happy to accommodate and take my new address down. That's pretty cool!

tireironsaint - 6-9-2008 at 10:11 PM

Quote:

Originally posted by ChrisB9

Quote:

You tell me, Mr. wheeler dealer.

In general, I spend my time on here talking to people I actually like and respect about things we give a shit about, not getting drawn into some bullshit because some business man got his panties in a wad over his silly merch getting pissed on. If that's what you see as killing HC then whatever it is that you call hardcore deserves to die a painful death. You really wanna talk about people wasting time on a messageboard, I think you know what website to look on. It's funny, I actually just had somebody tell me that blowing up a board with a bunch of stupid shit is now called B9ing it. Sounds about right to me.

ChrisB9 - 6-9-2008 at 10:24 PM

Quote:

Originally posted by tireironsaint

Quote:

Originally posted by ChrisB9

Quote:

Well, I am definitely NOT going to argue that the B9 board is a tremendous waste of a lot of peoples time! For better or worse, like 15,000+ people check it out every single day though, something keeps them coming back.
Anyway, no panties were in a wad, no feelings hurt, just casually responding to your "pretty fuckin' gay" comment with a light hearted "you don't like fun". The banners will either sell or they won't (the first batch did well) and if they sell through, we'll probably make some new ones. And like I alluded to before, if every person who inquired about the manufacturing process follows through with finding out how to do it themselves, you'll see a banner or two hanging in every kids bedroom sooner or later, like it or not.

tireironsaint - 6-9-2008 at 11:02 PM

Good for those kids and your business.

My original comment, while directed at a product of yours, wasn't actually intended for you, so don't think I spend my time lookin' to pick the internet equivalent of slap fights with people I'll more than likely never meet. I did, however, lower my estimation of you based on this exchange though. While before I just distrusted and disliked your company, now I find you to be distasteful in general. Anyone who feels the need to throw out the rich kids jabs and then deflect criticism for doing so with a backhanded comment is in the sleazy section of my book. Not that you are gonna care what I say, since I'm not one of your regular customers anyway.

I will admit, in the past I've bought some stuff from your label because occasionally you have picked up a great band or two for a release or two, but after the trouble I always had with your mailorder services and now this interchange with you, it's a definite no-go. I'm one of those guys who has been around forever and still believes in supporting the bands and associated businesses that belong in this thing of ours, but by the same token I never fail to bypass the ones I see as shady dealers or whatever. Good luck to you in your business, but please learn not to try to talk shit on a working man's living. I had almost gained a little respect for you based on some of your responses, but that kind of bullshit put a bullet in it's head.

ChrisB9 - 6-9-2008 at 11:31 PM

Quote:

Originally posted by tireironsaint
Good for those kids and your business.

My original comment, while directed at a product of yours, wasn't actually intended for you, so don't think I spend my time lookin' to pick the internet equivalent of slap fights with people I'll more than likely never meet. I did, however, lower my estimation of you based on this exchange though. While before I just distrusted and disliked your company, now I find you to be distasteful in general. Anyone who feels the need to throw out the rich kids jabs and then deflect criticism for doing so with a backhanded comment is in the sleazy section of my book. Not that you are gonna care what I say, since I'm not one of your regular customers anyway.

I will admit, in the past I've bought some stuff from your label because occasionally you have picked up a great band or two for a release or two, but after the trouble I always had with your mailorder services and now this interchange with you, it's a definite no-go. I'm one of those guys who has been around forever and still believes in supporting the bands and associated businesses that belong in this thing of ours, but by the same token I never fail to bypass the ones I see as shady dealers or whatever. Good luck to you in your business, but please learn not to try to talk shit on a working man's living. I had almost gained a little respect for you based on some of your responses, but that kind of bullshit put a bullet in it's head.

I totally understand, but please realize that I was never talking shit on a "working mans living". Not in the slightest. I am not a "rich kid", B9 was built from scratch and without any handouts or trustfunds. As such, I'm really proud of what I do and when I read something like your "pretty fuckin' gay" comment, I don't take it personally but in the respect that I'm a 30 something dude who grew up listening to probably a lot of the same bands and have released multiple bands that crossover to this board, I lurk from time to time, and commented back - with what I thought was pretty light-hearted retort. My "what do you do for a living" comment was not a jab at the working man, because I am one too - it was more of a "I hope you're doing something pretty f-n cool if you're so opinionated" type of jab. Anyway, I literally ONLY have respect for people who work hard, be it in a machine shop or at their "hobby". You know who I have a TON of respect for? The guy who owns the building that I rent from. He's runs his own biz on the first floor, I'm on the 3rd - and when we got a big shipment in one day, he got on his fork lift and spent an hour helping us unload. He owns a pretty big building and is successful in his own right, yet he's out there helping us and thinking nothing of it. THAT I respect. I wasn't taking a shot at you for being a "working stiff" or anything, you took that out of context. I was however pointing out that if you were taking shots, I'd love to hear what it was that you did that was so grand. But, I also know that what i do is advertised and open for criticism, and your job is not. This became a whole lot more serious than intended, but I think it's obvious that the guy with the chip on their shoulder is not me. Anyway, feel free to have the last word.

clevohardcore - 6-9-2008 at 11:33 PM

Quote:

Originally posted by ChrisB9
whoah i didn't even know this post was about me or B9. next time make the thread "chris wrenn is an asshole this is why" so i will check it out.

• if you called and someone was rude to you, it was probably matt (our mailorder guy) who in his defense DOES deal with a lot of idiots on a regular basis, and our office doesn't have AC and it's been like 100 degrees and the dude is sweating his balls off. nothing personal.
• if you only ordered the CD, and didn't get it, please get in touch with him. mailorder@bridge9.com
• if you ordered the CD and LP and haven't gotten either because we haven't gotten the vinyl in, please download the album from the link provided when you bought the record. technology is AWESOME. you'll be stoked when you get the layout, it's literally a book, but again, thanks for your patience.
• the LP was temporarily delayed. The pressing plant started pressing them and they f-ed up the labels. it happens. seriously, vinyl is a HUGE headache sometimes and delays are inevitable. this is like the first record that has been late in probably 2 years (that's around 30 records @ B9) so cut us some slack.
• we're not amazon. We can't analyze each and every order and slice and dice your order all the time. We're honest, we'll take care of it, most orders ship in a VERY timely manner and as someone pointed out if it slips up somewhere we'll make good on it. We've got one dude right now trying to deal with like 3,000+ orders a month so please bear with us. New part time guy starts this week too.
• I thought the LP's were arriving today, they didn't, word is tomorrow. We'll get them out to you all ASAP.
• for those of you who stuck up for our mailorder service, thank you (we actually run a real tight ship all things considered).
• if you have any further problems drop me an email - chris@bridge9.com and I'm happy to try to get to the bottom of it.
- Chris
B9

^^^^^^^^^^^ Dude, besides my order this is all I ever wanted. A heads up on what is going on. Even something on B9 stating it. Thats all. Just so I and whoever else ordered know your thinking of us that actually pre-ordered. Not some dude on the phone with vague/rude answers. It's all good and I am happy you responded. Look forward to the new H2O release.

ChrisB9 - 6-9-2008 at 11:36 PM

Quote:

Originally posted by clevohardcore

Quote:

thanks man no problem at all. if you ever liked H2O I don't think you'll be disappointed! Anyway, we've tried to keep people informed about the delay - on the b9 board, we even sent an email to everyone who ordered with a status report, but it seems some people didn't get it (maybe spam filters?). Either way, it'll be on its way as soon as it possibly can. Again, thanks for ordering.

clevohardcore - 6-9-2008 at 11:59 PM

Quote:

Originally posted by ChrisB9

Quote:

Originally posted by clevohardcore

Quote:

^^^^^^^^ Right on.
:yes:

XHonusWagnerX - 6-10-2008 at 04:56 PM

I just got this email.....

Hello-

Sorry for the bulk email, but it’s the easiest way to send this email out. If you’ve ordered from the B9 store since May, when we posted the H2O Pre-Order, you’re getting this email. The H2O Vinyl has had three separate delays that have been huge inconveniences and leave us holding the bag and make no one happy.

Rather than write out the production timeline and list off some very convincing and accurate explanations and put the blame where it’s deserved, I want to apologize on behalf of Bridge Nine because this is not something we’re excited about having to endure. We never post a pre-order or any order of any kind if completion dates are unclear or unstated because it’s a waste of everyone’s time. We posted the pre-orders close to two weeks after test presses were approved, initial completion deadlines were given to us, and we had full confidence that all timelines would be met because that’s what we expected-and vinyl orders would arrive, as we would expect, within the week of release date.

Following our third delay, all vinyl is currently en route to us and will arrive in our warehouse Thursday. Pre-ordering is usually a way to get a record early, and I, on behalf of everyone at Bridge Nine, as well as the guys in H2O, apologize for the delay. We take our pre-orders, our webstore quickness, and keeping clear info for people very seriously. It’s been a long time since we’ve had any issues like this, but if it’s any solace, the first press is nearly sold out just off pre-orders and a few small store orders, so for those who collect vinyl AND enjoy music-please enjoy and if you have any questions or complaints, hit me up if you want to vent or complain- or hit up Matt if you want to ask specific questions about your order.

Sorry for the issues-thanks for the support and thanks for your patience.

And keep in mind, when we do pre-orders for Have Heart, Ceremony, Energy and our new band TBA this fall-we never post anything until we know when our warehouse will get vinyl, cds or shirts, and we will continue to do so in the future.

Thanks-

Chris, Karl, Matt, John, Chris #2, Jamie and everyone at Bridge Nine who will be doing nothing but packing vinyl orders as fast as possible.

__________________________________
Karl Hensel
Label Manager
Bridge Nine Records
119 Foster Street
Building 4 Suite 3
Peabody, MA 01960
PH: 978-532-0666
Fax: 978-532-3806
www.bridge9.com

joemaconmovies - 6-10-2008 at 08:16 PM

well, that's something.

clevohardcore - 6-10-2008 at 09:41 PM

It's all good for me. Knowing that things are working themsleves out. I am happy so long as I get the GREEN vinyl in which is the reason I pre-ordered.

XHonusWagnerX - 6-10-2008 at 09:43 PM

Quote:

Originally posted by clevohardcore
I am happy so long as I get the GREEN vinyl in which is the reason I pre-ordered.

me too.

BDx13 - 6-10-2008 at 11:54 PM

for all the drama in this thread, youz'll be lucky you don't get something from green from poopsenders.com

clevohardcore - 6-12-2008 at 04:56 PM

Ahh fuck. Then I'll ANGIES LIST them. NOt that hardcore kids chcek out angies list or anything but that would fucking suck.

clevohardcore - 6-13-2008 at 07:34 PM

I just received and email from B9. My package is on its way. I am now very happy.

CR83 - 6-13-2008 at 11:24 PM

Boy Chris took quite a wallop from folks on this one. He did great. Tireiron was awesome as well.

This was an awesome read. Sounds like things worked out for the most part. Good for everyone standing thier ground.

DeathByForce - 6-14-2008 at 11:47 AM

Yeah, I was personally e-mailed cause something I ordered was oversold and they're gonna make up for it. Nice.

XHonusWagnerX - 6-14-2008 at 12:32 PM

I got the 'package is on the way' email too.